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The long awaited dreams for transparency and efficiency
in local self government institutions, is now becoming
a reality. Leveraging on Kerala's inherent strengths in
Information Technology, the Janasevanakendras in the
corporations and
municipalities are all set to usher in
a new era of customer friendliness and efficient services
for the public. Direct impact on peoples lives, improved
operations in the local bodies, and a public service
delivery paradigm unprecedented in the country
both in terms of transaction volumes as well as in the scale of
deployment - are just a few of the unique features of
Janasevanakendras. They are indeed the forerunners of the silent revolution
happening in Kerala and bear witness to
the determination and capabilities of the Local Self
government department and Information Kerala Mission. |